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Infinity Pulse
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Data Security, Privacy, and Infrastructure
ISO 27001:2022
Certified
SOC 2 Type II
Compliant
UK Data
Residency
UK-GDPR
Compliant
Infinity Pulse provides a unified business operating system for UK SMEs. We recognise that our platform handles critical business data, including Sales Pipeline (CRM), Human Resources (HR), Health & Safety compliance, and Legal documentation. This document outlines the rigorous security protocols, encryption standards, and compliance frameworks we employ to ensure the confidentiality, integrity, and availability of our clients' data.
Our platform is built upon a "security-first" architecture, leveraging world-class infrastructure providers to ensure maximum uptime and data protection.
To comply with the most stringent interpretations of UK-GDPR, all primary data and backups are hosted within the United Kingdom (AWS London Region, eu-west-2).
Our data centres are managed by Amazon Web Services (AWS), which maintains 24/7 on-site security, biometric access controls, and continuous surveillance.
The Infinity Pulse environment is managed under a framework that adheres to the highest global standards:
International standard for Information Security Management Systems (ISMS)
Rigorous independent auditing verifying security controls over time
Data Protection Act 2018 with "Data Protection by Design and Default"
We treat all client data as highly sensitive. Encryption is applied at every stage of the data lifecycle.
All communication between the user's browser and our servers is protected by TLS 1.3 (Transport Layer Security) using 256-bit encryption.
All database entries, files, and backups are encrypted using AES-256 (Advanced Encryption Standard) – military-grade encryption.
Our database architecture ensures "Tenant Isolation," meaning your business data is logically separated from other organisations on the platform to prevent cross-talk or accidental access.
We maintain a robust Disaster Recovery (DR) strategy to ensure your business remains operational regardless of external events.
Full database backups are performed automatically every 24 hours with 7-day retention.
Data is replicated across multiple "Availability Zones" within the UK. In the event of a hardware failure at one site, the system automatically fails over to a secondary site.
Our administrative team can restore data to a specific second in time, providing a final safety net against accidental data corruption or loss.
We support and encourage the use of MFA for all staff accounts to mitigate the risk of password-related breaches.
Administrators can define granular permissions, ensuring employees only see the data necessary for their specific role (e.g., HR staff seeing employee records while Sales staff see only the CRM).
Infinity Pulse is committed to providing a secure, stable, and compliant environment for the UK SME community. By consolidating critical business functions into a single, ISO-certified infrastructure, we help organisations reduce their "digital attack surface" and focus on growth with absolute peace of mind.
For further enquiries regarding our security posture, please contact our Compliance Team at support@infinityconnect.online